The product, described as “security response” in internal emails, would have Citizen send a car with private security forces to an app user, according to the former employee. A private security company working with Citizen would provide the response staff, the former employee added. A second Citizen source confirmed this description of the service.
Citizen has been actively testing the program, with what the company describes as quick response times and instant communication between Citizen and security partners, according to the emails.
The email also names LAPS, or Los Angeles Professional Security. On Friday, Motherboard reported that Los Angeles Professional Security is linked to a Citizen-branded vehicle driving around Los Angeles. A Citizen spokesperson told Motherboard that the vehicle is part of a pilot program but declined to say exactly what that program consisted of. On its website, Los Angeles Professional Security describes itself as a “subscription law enforcement service.” The internal Citizen email says the company is “an additional response partner.”
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